Business

Customer service is so important to each and every business. If the service is great, your customers will keep coming back. If it is poor, they simply will not.

One important thing to remember is that the quality of the customer service you provide is not judged by you or your company. It is entirely about the customer’s perception. You must do everything in your power to ensure that the service rendered matches up with what the customer desires.

Tom Leibert and his wife, Sherry, began their kayak rental business eight years ago and business continues to look up.

Many innovative people are seeking new ways to make additional money for their families in this struggling economy.  One option, to generate some extra cash, is to cook that highly prized, old family recipe at home and sell it to the public.   

    A lot of good things have been happening at Julie Gore and Sharon Ingram’s shop, Cedar Key Canvas lately – some good and some even better.
    Unbeknownst to Julie, a customer (her mother) nominated the shop for a made in America contest sponsored by ABC’s World News with Dianne Sawyer. Her mother did eventually mention it but the women both forgot about the nomination. That is, until the day a producer from the show called and left a message that they had made the cut.